Business

Эффективное делегирование: навыки, инструменты и кейсы

Course Overview

  • Course Title: Эффективное делегирование: навыки, инструменты и кейсы
  • Instructor: PapaHR
  • Target Audience: Managers, team leaders, and anyone responsible for delegating tasks to team members.
  • Prerequisites:
    • Иметь опыт управления хотя бы одним сотрудником.
    • Быть готовыми делиться задачами и принимать новые подходы.
    • Владеть базовыми навыками коммуникации и стремиться развивать команду.

Curriculum Highlights

  • Key Topics Covered:
    • Introduction to delegation
    • Delegation process
    • Delegation as employee development
    • Delegation and time management
    • Techniques: SMART, RACI, GROW, Agile, Scrum, OKR, Zapier, IFTTT
    • Tools: Trello, Asana, Jira
  • Key Skills Learned:
    • Understanding when and to whom to delegate tasks.
    • Using techniques like SMART, RACI, 70/30, and GROW for task assignment and distribution.
    • Overcoming psychological barriers and fears associated with transferring responsibility.
    • Providing effective feedback without demotivating the team.
    • Integrating delegation into a coaching management style.
    • Automating processes using Zapier, IFTTT, and visualizing progress through dashboards.
    • Engaging the team through gamification and elements of Agile/Scrum.
    • Avoiding common delegation mistakes and building a robust task management system.

Course Format

  • Duration: 2.5 hours on-demand video
  • Format: Self-paced online course
  • Resources:
    • Access on mobile and TV
    • Closed captions
    • Audio description in existing audio
    • Certificate of completion
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