Cross-cultural Communication and Cultural Intelligence 2.0

Course Overview

• Course Title: Cross-cultural Communication and Cultural Intelligence 2.0
• Instructor: Dr. José Prabhu J
• Target Audience:
  • Professionals working in diverse cultural settings
  • Students interested in cross-cultural studies
  • Individuals aiming to enhance cultural intelligence
• Prerequisites: Basic skills and ideas of Cross-cultural Communication and Cultural Intelligence

Curriculum Highlights

• Key Topics Covered:
  • Foundations of Cross-cultural Communication
  • Verbal and Nonverbal Communication Across Cultures
  • Cultural Intelligence (CQ) Development
  • Cross-cultural Conflict Resolution and Negotiation
  • Leadership and Management in Cross-cultural Contexts
• Key Skills Learned:
  • Understanding cultural dimensions and their impact on communication styles
  • Developing cultural intelligence (CQ)
  • Analyzing verbal and nonverbal communication nuances across cultures
  • Navigating cross-cultural conflicts
  • Applying negotiation strategies tailored to cross-cultural contexts
  • Demonstrating leadership skills in cross-cultural environments
  • Employing strategies for effective virtual communication across cultures
  • Avoiding cultural stereotypes and biases
  • Implementing culturally intelligent practices in organizational management

Course Format

• Duration: 1.5 hours on-demand video
• Format: Self-paced online course
• Resources:
  • Access on mobile and TV
  • Certificate of completion