Course Overview
- Course Title: Fundamentals of Process Improvement
- Instructor: Robert Chapman
- Target Audience:
- Business professionals
- Management personnel
- Organizational leaders
- Anyone interested in process improvement
- Prerequisites: None
Curriculum Highlights
- Key Topics Covered:
- Fundamentals of process improvement
- Identifying value and non-value add steps
- Essential processes for process improvement initiatives
- Successful delivery of process improvement projects
- Live demonstration of a process improvement case study
- Complete process mapping toolkit with live demonstrations
- Key Skills Learned:
- Deploying process improvement within organizations
- Improving organizational processes to reduce time, effort, and financial waste
- Mapping, improving, and fixing key processes proactively and reactively
- Enhancing product and service quality
- Effective process deployment for employee satisfaction
- Techniques to impress management through process improvement
- Upskilling in various process improvement tools
- Confidently identifying cost-saving opportunities
Course Format
- Duration: 5 hours on-demand video
- Format: Self-paced online course
- Resources:
- 11 downloadable resources
- Mobile and TV access
- Certificate of completion