Empathy in Product Management

Course Overview

• Course Title: Empathy in Product Management
• Instructor: Learnsector LLP
• Target Audience:
  • Aspiring Product Managers
  • Current Product Managers
  • Team Leaders and Managers
  • Entrepreneurs and Startup Founders
  • Anyone interested in product development and user experience
• Prerequisites: None

Curriculum Highlights

• Key Topics Covered:
  • Importance of Empathy in Product Management
  • User Research Techniques
  • Empathy in Product Design
  • Cultivating Empathy within Teams
  • Empathetic Communication
  • Applying Empathy for Continuous Improvement
• Key Skills Learned:
  • Designing, conducting, and analyzing user research
  • Creating user personas and empathy maps
  • Conducting user testing
  • Fostering empathy and collaboration within teams
  • Promoting open dialogue and constructive feedback
  • Tracking and utilizing empathy insights for product improvement

Course Format

• Duration: 1 hour on-demand video
• Format: Self-paced online course
• Resources:
  • Access on mobile and TV
  • Closed captions
  • Audio description in existing audio
  • Certificate of completion