Course Overview
- Course Title: CTHP - Certified Tourism and Hospitality Professional
- Instructor: Dr. José Prabhu J
- Target Audience:
- Aspiring tourism and hospitality professionals
- Individuals seeking certification in tourism and hospitality
- Those interested in sustainable tourism practices
- Prerequisites: Basic ideas and skills of Tourism and Hospitality Industry
Curriculum Highlights
- Key Topics Covered:
- Introduction to Tourism and Hospitality
- Tourism Management
- Hospitality Management
- Customer Service in Tourism and Hospitality
- Tourism and Hospitality Marketing
- Financial Management in Tourism and Hospitality
- Human Resource Management in Tourism and Hospitality Industry
- Event Management in Tourism and Hospitality
- Sustainable Tourism and Hospitality
- Trends and Innovations in Tourism and Hospitality
- Key Skills Learned:
- Understanding the history and significance of tourism and hospitality industries
- Analyzing key components and sectors within the industries
- Applying principles of tourism planning and development
- Evaluating effective hospitality management practices
- Developing customer service strategies
- Designing and implementing marketing plans
- Interpreting financial statements and applying financial management techniques
- Applying human resource management principles
- Planning and executing events
- Assessing environmental impact and applying sustainable practices
Course Format
- Duration: 1.5 hours on-demand video
- Format: Self-paced online course
- Resources:
- 1 practice test
- Access on mobile and TV
- Certificate of completion