CRM , E-commerce Website Exam ,Odoo 17 Certification

Course Overview

• Course Title: CRM , E-commerce Website Exam ,Odoo 17 Certification
• Instructor: Abdelghany Fouad Hussien
• Target Audience:
  • Professionals seeking to advance their careers in CRM
  • Individuals aiming for higher specialization in CRM
  • Freelancers and small businesses
• Prerequisites: N/A

Curriculum Highlights

• Key Topics Covered:
  • CRM strategy development
  • Customer satisfaction management
  • Project management
  • CRM systems maintenance
  • Marketing
  • Customer service
  • Field service
  • Odoo 17 Customer Insights apps
  • Odoo 17 Sales
  • Odoo 17 Customer Service
  • Odoo 17 Field Service
• Key Skills Learned:
  • Unify profiles and tailor targeted, personalized customer journeys
  • Efficiently assist users through the complete sales order lifecycle
  • Assist agents with case management through the complete customer support lifecycle
  • Schedule and complete work orders

Course Format

• Duration: 5 practice tests
• Format: Self-paced online course
• Resources:
  • Access on mobile
  • Practice tests

Special Offer (If Applicable)

• Limited Time Coupon Code: N/A