Course Overview
- Course Title: Advanced Scrum Master: Coach Like ICP-ACC, Lead Beyond A-CSM
- Instructor: Rahul Shah (Author, ICAgile Trainer, Agile Coach & SAFe SPC)
- Target Audience:
- Mid-level to advanced Scrum Masters seeking leadership growth
- Professionals preparing for A-CSM (Advanced Certified Scrum Master) or ICP-ACC (ICAgile Certified Professional in Agile Coaching)
- Agile practitioners aiming to shift from "doing Agile" to "being Agile"
- Team leads, Product Owners, and managers looking to enhance facilitation and coaching skills
- Prerequisites:
- Familiarity with Scrum framework
- Basic understanding of the Scrum Master role
Curriculum Highlights
- Key Topics Covered:
- Scrum Master Stances: Coach, Teacher, Change Agent, Facilitator, Emotional Intelligence (EI) Practitioner, Cultural Transformer
- Advanced Facilitation Techniques for Sprint Planning, Reviews, and Retrospectives
- Conflict Resolution and handling team dysfunctions
- Coaching Product Owners and stakeholders without formal authority
- Powerful Questioning and deep listening for unlocking team insights
- Stakeholder Engagement and influencing organizational change
- Mindset Shift: From task manager to servant leader
- Emotional Intelligence (EI) for tough conversations and resistance management
- Key Skills Learned:
- Apply Scrum Master stances contextually for team performance
- Facilitate Agile events with creativity and engagement
- Coach teams through resistance, conflict, and ambiguity
- Use facilitation frameworks to drive collaboration and commitment
- Develop systems-level leadership to address organizational impediments
- Master coaching techniques aligned with ICP-ACC and A-CSM standards
Course Format
- Duration: 3 hours of on-demand video
- Format: Self-paced online course (lifetime access)
- Resources:
- Mobile and TV access
- Certificate of completion
- Practical, tool-agnostic strategies (applicable to Jira, Azure DevOps, etc.)
- Real-world scenarios and actionable techniques
Additional Information
- Instructor Experience: 25+ years in Agile transformation and coaching
- Student Feedback Highlights:
- "Well explained with clear examples and well organized"
- "Fantastic job of explaining core concepts"
- "Excellent course with practical insights and real-world examples"
- Certification Alignment: Supports preparation for A-CSM and ICP-ACC (without fluff)


