Development

WhatsApp API Integration with SAP (Outbound Messaging)

Course Overview

  • Course Title: WhatsApp API Integration with SAP (Outbound Messaging)
  • Instructor: Zafar Karnalkar
  • Target Audience:
    • Technical SAP ABAP consultants
    • Functional consultants exploring integration use cases
  • Prerequisites:
    • Basic understanding of SAP ABAP programming (SE38, SE24, classes, and function modules)
    • Familiarity with HTTP, JSON, or API concepts (helpful but not mandatory)
    • Access to a SAP development system for hands-on practice
    • Internet connection to access Meta for Developers portal and Postman
    • A valid mobile number to register a test WhatsApp Business account

Curriculum Highlights

  • Key Topics Covered:
    • Understand the difference between Meta's Cloud API and Business Solution Providers (BSPs) like Twilio, AiSensy, and 360dialog
    • Set up your WhatsApp Business Account on Meta (WABA)
    • Verify your Facebook Business Manager and configure access to Cloud API
    • Perform API testing using Postman for outbound message templates
    • Create a global SAP ABAP class to consume WhatsApp APIs
    • Build a demo program in SAP to send outbound template-based messages
    • Learn how to send messages to customers, vendors, employees, or other business partners using SAP data
    • Real-time API testing using WhatsApp Cloud API in Postman
    • Building a reusable ABAP class to send messages from SAP
    • Creating and sending WhatsApp message templates
    • Demo use case: sending messages from SAP to a mobile number
  • Key Skills Learned:
    • Integrating WhatsApp with SAP for real-time alerts, updates, or notifications
    • Connecting SAP systems with the WhatsApp Business API
    • Automating outbound messaging without middleware
    • Sending WhatsApp messages directly from SAP system using Meta's Cloud API
    • Scaling with third-party BSP providers like Twilio, AiSensy, 360dialog

Course Format

  • Duration: 4 hours on-demand video
  • Format: Self-paced online course
  • Resources:
    • 5 downloadable resources
    • Access on mobile and TV
    • Certificate of completion

Additional Information

  • Tools & Technologies Covered:
    • WhatsApp Business Account (Meta)
    • Facebook Business Manager
    • WhatsApp Cloud API
    • Postman
    • SAP ABAP (SE24, SE38)
    • HTTP & JSON handling in ABAP
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