Master Servicenow Admin & Development from basic to pro 2026

Master Servicenow Admin & Development from basic to pro 2026 – taught by Uday Academy – is a comprehensive Udemy training that covers everything you need to become a proficient ServiceNow administrator and developer. This free ServiceNow course is perfect for anyone searching “free ServiceNow course”, “ServiceNow Udemy course”, or “learn ServiceNow online”. Updated July 2026, the curriculum blends theory with hands‑on labs, preparing you for real‑world ITSM projects and the ServiceNow certification exam.

What You'll Learn

• Build end‑to‑end ServiceNow applications using Studio, Application Repository, and scoped development.
• Master ServiceNow administration tasks such as user, group, and role management.
• Learn how to design and customize forms, tables, lists, and UI policies for optimal data entry.
• Understand ServiceNow architecture, components, and the underlying data model.
• Create automated workflows, approvals, and Flow Designer actions to streamline IT processes.
• Implement client‑side and server‑side scripting with Glide APIs, Business Rules, and Script Includes.
• Apply IT Service Management (ITSM) best practices for Incident, Problem, Change, and Knowledge Management.
• Analyze reports, dashboards, and SLA metrics to drive data‑backed decisions.

Course Details

• Instructor: Uday Academy
• Rating: 4.6 stars (based on thousands of reviews)
• Language: English (en‑US)
• Enrolled students: 88,526 learners worldwide
• Certificate: Yes, a completion certificate is awarded
• Includes: Lifetime access to all video lessons, mobile‑friendly playback, and downloadable resources

What This Course Covers

1. Introduction & Core Administration

• Overview of the ServiceNow platform and its cloud‑based architecture
• Navigation of the user interface, tables, forms, lists, and records
• User administration: creating users, groups, and assigning roles
• Key administrative concepts such as data policies and dictionary overrides

2. Data Management & Form Customization

• Designing tables, fields, relationships, and reference qualifiers
• Building and customizing forms with UI Policies and Business Rules
• Import sets, data sources, transform maps, and data transformation scripts
• Managing update sets and version control for configuration changes

3. Scripting, APIs & Automation

• Introduction to JavaScript for ServiceNow development
• Client‑side scripting: Client Scripts, UI Actions, UI Macros, GlideForm, GlideUser
• Server‑side scripting: Business Rules, Script Includes, GlideRecord, GlideSystem, GlideAggregate
• Scheduled jobs, background scripts, and asynchronous processing

4. Application Development & Flow Designer

• Creating custom applications, setting application scope, and best‑practice development
• Using Flow Designer to build flows, subflows, and custom actions
• Integrating UI Pages, UI Macros, and Service Catalog items
• Agile development techniques and versioning within ServiceNow

5. ITSM, Reporting & Real‑World Projects

• Incident, Problem, Change, and Knowledge Management modules
• Building reports, dashboards, SLA definitions, and metric tracking
• Hands‑on projects that simulate real‑world ServiceNow implementations
• 500+ interview questions and scenario‑based problem solving

Who Should Take This Course

• IT professionals seeking to specialize in ServiceNow administration
• System administrators who want to automate and customize ITSM processes
• Business analysts responsible for configuring ServiceNow workflows
• Developers transitioning to cloud‑based platform development
• IT managers and team leaders aiming to oversee ServiceNow projects

Prerequisites

• No prior ServiceNow experience needed — the course starts from the basics.
• Basic understanding of IT service concepts and familiarity with JavaScript are helpful but not required.

Why Enroll in This Course

This training delivers a full‑stack ServiceNow education at 100 % off for a limited time using a free coupon, making it one of the most cost‑effective ways to master the platform in 2026. The curriculum is continuously updated, ensuring you learn the latest features and best practices. Compared with other Udemy options, this course combines deep admin knowledge with developer skills, giving you a competitive edge for certification and job interviews.

Course Highlights

• Lifetime access to all video lectures and supplemental resources.
• Self‑paced learning that lets you study whenever and wherever you want.
• Certificate of completion that can be added to LinkedIn or a résumé.
• Mobile‑friendly content for learning on smartphones and tablets.
• Real‑world labs that replicate enterprise ServiceNow environments.
• Interview preparation with 500+ curated ServiceNow questions.

Frequently Asked Questions

Q: Is this course really free?
A: Yes. By applying the available free coupon, you can enroll in the full program at no cost. The offer is limited and may expire, so act quickly to secure the 100 % discount.

Q: What will I learn in this ServiceNow course?
A: You will learn platform navigation, user and data management, scripting with Glide APIs, workflow automation, ITSM processes, custom application development, and how to pass ServiceNow certification exams.

Q: Do I get a certificate after completing this course?
A: A Udemy‑issued certificate of completion is awarded once you finish all modules and pass the built‑in assessments, which you can showcase on professional profiles.

Q: Is this course suitable for beginners?
A: Absolutely. The curriculum starts with an introduction to ServiceNow fundamentals and gradually advances to complex development topics, making it ideal for newcomers and experienced IT staff alike.

Q: How long do I have to enroll for free?
A: The free coupon is available for a limited period; typically, Udemy promotions last a few weeks. Enroll now to guarantee you receive the 100 % discount before the offer ends.

Final Thoughts

If you aim to become a certified ServiceNow administrator or developer, Master Servicenow Admin & Development from basic to pro 2026 provides the most comprehensive, up‑to‑date training on the market. Grab the free coupon, start learning today, and accelerate your IT career with hands‑on ServiceNow expertise.