Course Overview
- Course Title: The Virtual Assistant Handbook – Module Three
- Instructor: Ejiro Igho (HR || AWS Certified Cloud Practitioner)
- Target Audience:
- Aspiring virtual assistants (VAs) with no prior experience
- Freelancers seeking technical and administrative VA skills
- Remote workers aiming to enhance productivity and client management
- Professionals transitioning to virtual assistance careers
- Prerequisites:
- Basic computer and internet literacy
- Access to a laptop/desktop
- Basic communication skills (written/verbal)
- Willingness to learn and adapt to new tools
- Optional: Access to Google Workspace & Microsoft Office (for hands-on practice)
Curriculum Highlights
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Key Topics Covered:
- Technical VA skills: Troubleshooting common tech issues, software management, and workflow automation
- Google Workspace mastery: Google Drive, Docs, Sheets, and data entry/analysis
- CRM systems: Setup and management for client relations
- Email management: Professional handling of Gmail and other platforms
- Cybersecurity basics: Protecting sensitive client data
- Website maintenance: Fundamental tasks for VA roles
- Automation tools: Streamlining repetitive tasks (e.g., Trello, Asana)
- Client communication: Proactive problem-solving and expectation management
- Business growth: Marketing, pricing strategies, and client acquisition for VAs
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Key Skills Learned:
- Efficient administrative task handling for multiple clients
- Google Workspace & Microsoft Office proficiency
- CRM and project management tools (e.g., Trello, Asana)
- Tech support fundamentals for remote work
- Data organization and analysis using spreadsheets
- Email and digital communication management
- Cybersecurity awareness for client confidentiality
- Task prioritization and workflow optimization
- Self-marketing and freelance business setup
Course Format
- Duration: 2 hours of on-demand video
- Format: Self-paced online course (lifetime access)
- Resources:
- Mobile and TV access
- Certificate of completion
- Hands-on exercises (optional, if tools are available)
Additional Details
- Instructor Stats:
- Rating: 3.8 (from 316 reviews)
- Students Enrolled: 19,145+
- Courses Taught: 4 (on Udemy)