Course Overview
- Course Title: Defect Management & QA Reporting: Metrics & KPIs
- Instructor: Andrii Piatakha (Founder & CEO, IT-Bulls; Founder, Learn-IT University)
- Target Audience:
- QA Engineers & Manual Testers
- Automation Engineers
- QA Leads & Managers
- Scrum Masters & Agile Teams
- Business Analysts & Product Managers
- Prerequisites:
- General knowledge of software testing principles
- Understanding of QA workflows (manual/automated)
- Prior use of bug tracking systems (e.g., Jira)
- Experience with test management platforms (e.g., TestRail, Zephyr)
- Desire to improve QA through data and metrics
- No deep coding or statistical skills required
Curriculum Highlights
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Key Topics Covered:
- Defect lifecycle management (detection to closure)
- QA & QC KPIs: defect density, leakage rate, test coverage, MTTR, execution status
- QA dashboard & reporting frameworks for stakeholders
- Root cause analysis & defect triage
- Severity-priority alignment in defect tracking
- Avoiding common pitfalls in bug reporting
- Aligning QA metrics with business goals
- CI/CD integration for automation engineers
- Sprint/release-quality insights for Agile teams
- Data-driven test strategy development
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Key Skills Learned:
- Selecting project-specific QA metrics
- Interpreting test result trends
- Using metrics for early defect detection
- Integrating KPIs into sprint planning
- Supporting go/no-go decisions with data
- Setting metric-based quality gates
- Justifying QA resource needs with analytics
- Visualizing test progress over time
- Monitoring automation stability
- Analyzing root causes of recurring defects
- Driving retrospectives with QA data
Course Format
- Duration: 5 hours on-demand video
- Format: Self-paced online course (lifetime access)
- Resources:
- 2 downloadable articles
- Mobile & TV access
- Certificate of completion