Course Overview
- Course Title: ServiceNow Certified System Administrator (CSA) Quizz Test
- Instructor: Pham Van Than
- Target Audience:
- IT professionals
- ServiceNow Administrators
- IT Support Specialists
- Systems Administrators
- IT Managers
- IT Consultants
- Prerequisites:
- At least six months of experience working with ServiceNow
- ServiceNow Fundamentals training course
- Hands-on experience with the ServiceNow platform
Curriculum Highlights
- Key Topics Covered:
- ServiceNow architecture and terminology
- System configuration and management
- User and group administration
- Change management
- Incident management
- Problem management
- Reporting and analytics
- Key Skills Learned:
- Configuring and implementing the ServiceNow platform
- Managing users and groups
- Handling change, incident, and problem management
- Generating reports and analytics
Course Format
- Duration: N/A
- Format: Self-paced online course
- Resources:
- 4 practice tests
- Access on mobile