ServiceNow Certified System Administrator (CSA) Quizz Test

Course Overview

• Course Title: ServiceNow Certified System Administrator (CSA) Quizz Test
• Instructor: Pham Van Than
• Target Audience:
  • IT professionals
  • ServiceNow Administrators
  • IT Support Specialists
  • Systems Administrators
  • IT Managers
  • IT Consultants
• Prerequisites:
  • At least six months of experience working with ServiceNow
  • ServiceNow Fundamentals training course
  • Hands-on experience with the ServiceNow platform

Curriculum Highlights

• Key Topics Covered:
  • ServiceNow architecture and terminology
  • System configuration and management
  • User and group administration
  • Change management
  • Incident management
  • Problem management
  • Reporting and analytics
• Key Skills Learned:
  • Configuring and implementing the ServiceNow platform
  • Managing users and groups
  • Handling change, incident, and problem management
  • Generating reports and analytics

Course Format

• Duration: N/A
• Format: Self-paced online course
• Resources:
  • 4 practice tests
  • Access on mobile