Course Overview
- Course Title: Data-Driven Quality Assurance & Quality Control: Metrics/KPI
- Instructor: Andrii Piatakha (Founder & CEO of IT-Bulls, Learn-IT University)
- Target Audience:
- QA Engineers & Testers (manual/automation)
- QA Leads & Managers seeking metric-driven improvements
- Scrum Masters & Product Owners tracking product quality
- DevOps/Agile practitioners integrating QA metrics
- Beginners with basic QA knowledge (no advanced analytics required)
- Prerequisites:
- Basic understanding of software testing (manual/automated)
- Experience with issue tracking tools (e.g., Jira)
- Familiarity with test case management tools (e.g., TestRail)
- Motivation to apply data-driven QA strategies
Curriculum Highlights
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Key Topics Covered:
- QA & QC Metrics/KPIs: Core differences and applications
- Test Execution Metrics: Pass/fail ratios, flakiness, coverage (manual + automation)
- Defect Analysis: Severity/priority trends, escape rates, root cause identification
- Process Optimization: Retrospectives, technical debt reduction, cycle time improvements
- Quality Measurement Frameworks: Test effectiveness, product readiness, coverage gaps
- Automation ROI: Cost-benefit analysis of test automation efforts
- Compliance & Audits: Metric-based reporting for regulatory requirements
- Stakeholder Communication: Designing QA dashboards (Jira/Excel/TestRail)
- OKRs & KPIs: Aligning QA goals with business objectives
- Cost of Poor Quality (CoPQ): Quantifying financial impact of defects
- Root Cause Analysis (RCA): Data-driven problem-solving techniques
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Key Skills Learned:
- Collect and interpret QA/QC metrics for decision-making
- Build custom KPIs tailored to project needs
- Analyze defect trends to predict quality risks
- Measure test automation efficiency (coverage, flakiness, ROI)
- Create actionable QA reports for technical/non-technical audiences
- Apply metrics in Agile/DevOps for continuous improvement
- Use data visualization tools (Excel, Jira dashboards, TestRail)
- Set QA OKRs linked to team/product goals
- Calculate test coverage effectiveness and gap analysis
- Justify QA investments with metric-backed insights
Course Format
- Duration: 5 hours on-demand video
- Format: Self-paced online course (lifetime access)
- Resources:
- 2 downloadable articles (templates, checklists)
- Practical exercises (KPI formulas, dashboard examples)
- Certificate of completion
- Mobile/TV access
(Note: Strictly factual; no promotional language or opinions included.)