### Course Overview
- **Course Title:** Mastering ServiceNow Automated Test Framework (ATF) with ITSM
- **Instructor:** Uday Gadiparthi (ServiceNow Architect)
- **Target Audience:**
- ServiceNow **developers**, **administrators**, and **QA professionals**
- **Enterprise IT teams** managing ServiceNow deployments
- **Intermediate to advanced** users familiar with ITSM workflows
- **Prerequisites:**
- **Basic knowledge of ServiceNow navigation**
- **Familiarity with ITSM processes** (Incident, Problem, Change)
- Understanding of **ServiceNow form design and scripting** (helpful but not mandatory)
### Curriculum Highlights
- **Key Topics Covered:**
- **ATF fundamentals and architecture** in ServiceNow
- **Test step creation** for **Incident, Change, Problem, and Request workflows**
- **Modular test design** for reusability and scalability
- **Regression testing** for ServiceNow upgrades
- **Debugging and troubleshooting** failed ATF test cases
- **CI/CD integration** with ATF for automated validation
- **REST API testing** within ServiceNow
- **Best practices** for enterprise-scale ATF implementation
- **Key Skills Learned:**
- Automate **ITSM process testing** (Incident, Change, Problem, Request)
- Design **reusable test steps** to minimize maintenance
- Simulate **real-user actions** (form fills, button clicks, workflow validation)
- Execute **end-to-end test strategies** for custom and OOTB applications
- Interpret **ATF logs and execution history** for diagnostics
- Optimize **test performance** and organization using naming conventions
- Collaborate with **dev/QA teams** via shared test results
### Course Format
- **Duration:** **16.5 hours** on-demand video
- **Format:** **Self-paced online course** (lifetime access)
- **Resources:**
- **Certificate of completion**
- **Mobile and TV access**
- Hands-on **ServiceNow ATF exercises** (simulated environments)
- **Downloadable materials** (test templates, scripts, best-practice guides)
### Technical Specifications
- **Platform:** ServiceNow (latest versions covered)
- **Testing Scope:**
- **UI interactions** (form validations, button clicks)
- **Server-side scripts** and business rules
- **REST API endpoints**
- **Workflow transitions** (Incident → Resolution, Change → Approval)
- **Integration:** Compatible with **ServiceNow CI/CD pipelines**
