Mastering Cross-Cultural Communication in Global Teams

Course Title: Mastering Cross-Cultural Communication in Global Teams
Instructor: Pritula Academy
Target Audience:
- Professionals working in multicultural environments
- Managers leading global teams
- Individuals interested in international business
Prerequisites:
- Basic understanding of workplace dynamics
- Interest in international business or global teams
- Openness to learning about cultural differences
- Willingness to reflect on your own cultural biases and assumptions

Key Topics Covered:
- Cultural Foundations
  - What Is International Culture?
  - Mapping Global Differences
- Communication Across Borders
  - Cross-Cultural Communication Tactics
  - Feedback & Performance Reviews Globally
- Leading and Negotiating Internationally
  - Cross-Cultural Negotiation Skills
  - Global Leadership Styles & Power Distance
- Collaboration, Conflict & Decision-Making
  - Decision-Making Models in Global Teams
  - Managing Conflict Across Cultures
- Time & Work Norms
  - Cultural Attitudes to Time, Meetings & Punctuality
Key Skills Learned:
- Understand the fundamentals of international workplace culture
- Recognize key cultural differences across countries and regions
- Develop effective communication skills for global teams
- Adapt feedback and performance review techniques for different cultural norms
- Apply negotiation strategies that respect cultural sensitivities
- Identify different leadership styles and expectations across cultures
- Understand cross-cultural decision-making approaches
- Manage constructive conflict in multicultural environments
- Improve collaboration in teams with diverse cultural backgrounds
- Navigate time perception and scheduling differences across global teams

Duration: 3 hours on-demand video
Format: Self-paced online course
Resources:
- Role Play
- 1 article
- 8 downloadable resources
- Access on mobile and TV
- Closed captions
- Audio description in existing audio
- Certificate of completion