Course Overview
- Course Title: Diploma in Handling Sensitive Information in Caregiving
- Instructor: Global Skills Network
- Target Audience:
- Caregivers
- Social work professionals
- Healthcare management leaders
- Beginners with no prior experience
- Prerequisites: None
Curriculum Highlights
- Key Topics Covered:
- Introduction to Information Handling in Care (personal vs. sensitive vs. public information)
- Legal & Ethical Frameworks (Data Protection Act, GDPR, confidentiality, consent, Caldicott Principles)
- Record Keeping & Documentation (paper-based & Electronic Health Records (EHRs) best practices)
- Information Governance & Risk Management (audit trails, accountability, security protocols)
- Secure Communication & Information Sharing (third-party requests, urgent disclosures, inter-agency protocols)
- Monitoring & Compliance (policy audits, reporting non-compliance, legal adherence)
- Digital Literacy & Cybersecurity in Healthcare (threat identification, breach response, data protection)
- NHS Code of Practice on Confidential Information (Caldicott Principles, ethical decision-making)
- Key Skills Learned:
- Apply GDPR and Data Protection Act compliance in caregiving
- Classify and handle personal, sensitive, and confidential data securely
- Maintain legally compliant health records (paper & digital)
- Assess and mitigate information security risks and cybersecurity threats
- Implement secure information-sharing protocols with consent and confidentiality
- Monitor and report compliance violations in healthcare settings
- Respond to data breaches using industry-standard procedures
Course Format
- Duration: 2 hours on-demand video
- Format: Self-paced online course
- Resources:
- 2 downloadable articles
- Mobile and TV access
- Certificate of completion