Financial Services - Overview of Retail Banking

Course Overview

• Course Title: Financial Services - Overview of Retail Banking
• Instructor: Baba Oyewole FCCA
• Target Audience:
  • Students
  • Entry-level finance professionals
  • Entrepreneurs
  • Customer service agents
  • Banking interns
  • Business analysts
  • Financial coaches
  • SME owners
  • Investors
  • Career changers
  • Marketing professionals in finance
  • Compliance officers
  • Tech professionals in fintech
  • Bank tellers
  • Administrative assistants
• Prerequisites:
  • Interest in finance or banking
  • Basic computer literacy
  • Willingness to learn financial concepts
  • Strong communication skills
  • No prior banking experience required

Curriculum Highlights

• Key Topics Covered:
  • Definition of retail banking
  • Structure of retail banking
  • Products and Services
  • Regulation
  • Deposit Protection
  • Examples
  • Core products: savings, current, and deposit accounts
  • Loans, mortgages, and overdrafts
  • Credit cards and personal
  • Foreign exchange services
  • Insurance
  • Wealth Management offerings
  • Banking regulations and consumer protection
• Key Skills Learned:
  • Understanding of retail banking
  • Knowledge of banking products and services
  • Familiarity with banking regulations
  • Ability to navigate the banking world
  • Insights into digital and mobile banking platforms

Course Format

• Duration: 1 hour on-demand video
• Format: Self-paced online course
• Resources:
  • Access on mobile and TV
  • Certificate of completion