Course Overview
- Course Title: Financial Services - Overview of Retail Banking
- Instructor: Baba Oyewole FCCA
- Target Audience:
- Students
- Entry-level finance professionals
- Entrepreneurs
- Customer service agents
- Banking interns
- Business analysts
- Financial coaches
- SME owners
- Investors
- Career changers
- Marketing professionals in finance
- Compliance officers
- Tech professionals in fintech
- Bank tellers
- Administrative assistants
- Prerequisites:
- Interest in finance or banking
- Basic computer literacy
- Willingness to learn financial concepts
- Strong communication skills
- No prior banking experience required
Curriculum Highlights
- Key Topics Covered:
- Definition of retail banking
- Structure of retail banking
- Products and Services
- Regulation
- Deposit Protection
- Examples
- Core products: savings, current, and deposit accounts
- Loans, mortgages, and overdrafts
- Credit cards and personal
- Foreign exchange services
- Insurance
- Wealth Management offerings
- Banking regulations and consumer protection
- Key Skills Learned:
- Understanding of retail banking
- Knowledge of banking products and services
- Familiarity with banking regulations
- Ability to navigate the banking world
- Insights into digital and mobile banking platforms
Course Format
- Duration: 1 hour on-demand video
- Format: Self-paced online course
- Resources:
- Access on mobile and TV
- Certificate of completion