Excellence in Crisis Management & BCP

Course Overview

• Course Title: Excellence in Crisis Management & BCP
• Instructor: Arun Singhal B-Tech, MBA (IIM-B), Unilever, J&J, Danone, IIMU, Cello
• Target Audience: [List target audience demographics or skill levels]
• Prerequisites: None

Curriculum Highlights

• Key Topics Covered:
  • What is Crisis Management?
  • Case Studies of Excellence in Crisis Management
  • What is Business Continuity Planning and how is it related to Crisis Management?
  • How to build excellence in Crisis Management
  • BCP & Crisis Management
  • Develop a Crisis Management Plan
  • Form a Dedicated Crisis Management Team
  • Conducting a Risk Audit
  • Implementing Preventive Measures
  • Developing Crisis Communication Plan
  • Leverage Multi-Channel Communication
  • Monitor & Respond in Real-Time
  • Rapid Response & Decision-Making
  • Conducting a Post-Mortem Analysis
  • Refining & Updating Crisis Plans
  • Train & Educate Teams Continuously
  • Encourage a Proactive Mindset
  • Establishing a strong leadership in crisis
• Key Skills Learned:
  • Crisis Management
  • Business Continuity Planning
  • Risk Audit
  • Crisis Communication
  • Real-Time Monitoring and Response
  • Post-Mortem Analysis
  • Leadership in Crisis

Course Format

• Duration: 6 hours on-demand video
• Format: Self-paced online course
• Resources:
  • 45 downloadable resources
  • Access on mobile and TV
  • Certificate of completion