Управление конфликтами и их предотвращение в команде

Course Overview

• Course Title: Управление конфликтами и их предотвращение в команде
• Instructor: PapaHR
• Target Audience:
  • HR professionals
  • Team leaders
  • Managers
• Prerequisites:
  • Desire to understand the causes and mechanisms of conflicts
  • Experience interacting with teams or employees
  • Willingness to analyze real cases and apply tools in practice
  • Basic communication and negotiation skills
  • Proficient computer skills for viewing materials and completing assignments

Curriculum Highlights

• Key Topics Covered:
  • Understanding the nature and causes of conflicts
  • Typology and stages of conflict escalation
  • Causes of conflicts in organizations and prevention methods
  • Real-life conflict case studies
  • Determining the likelihood of conflict and conducting diagnostics
  • Tools for conflict resolution
  • Building a culture of conflict prevention and constructive response
• Key Skills Learned:
  • Identifying and diagnosing conflicts
  • Applying negotiation and mediation techniques
  • Implementing preventive measures
  • Analyzing and resolving real-life conflict situations

Course Format

• Duration: 5.5 hours on-demand video
• Format: Self-paced online course
• Resources:
  • Access on mobile and TV
  • Closed captions
  • Audio description in existing audio
  • Certificate of completion

Special Offer (If Applicable)

• Limited Time Coupon Code: