Candidate Experience: путь кандидата, интервью и AI

Course Overview

• Course Title: Candidate Experience: путь кандидата, интервью и AI
• Instructor: Viktor Pritula
• Target Audience: HR professionals, recruiters, hiring managers
• Prerequisites:
  • Experience in personnel selection at any stage (from response to offer)
  • Basic knowledge of recruiting processes and interviews
  • Desire to improve the quality of interaction with candidates
  • Access to your current hiring funnel or practical cases
  • Openness to new technologies and AI tools
  • Readiness to implement changes in communication and processes

Curriculum Highlights

• Key Topics Covered:
  • Designing the candidate journey from first contact to onboarding
  • Setting up a fair and transparent selection process
  • Ensuring correct, fast, and engaged communication
  • Implementing principles of inclusivity and candidate care
  • Training interviewers for quality interaction with candidates
  • Using AI tools for automation and personalization
  • Setting up collection and analysis of candidate feedback
  • Building metrics: NPS, Time-to-Response, responsiveness
  • Integrating candidate experience into company culture
• Key Skills Learned:
  • Creating a candidate journey map
  • Automating early stages and communications with AI
  • Supporting candidates with frequency, format, and candidate care
  • Preparing interviewers with training, inclusivity, and honesty
  • Using AI tools for question generation, soft skills analysis, and training
  • Measuring CX metrics: CSAT, Time-to-Response, offer rejection
  • Collecting and analyzing feedback
  • Utilizing ATS and feedback platforms
  • Implementing AI for predictive analytics and dashboards
  • Understanding the role of company culture in CX and transformation cases

Course Format

• Duration: 3.5 hours on-demand video
• Format: Self-paced online course
• Resources:
  • Access on mobile and TV
  • Certificate of completion