Business Process Simplification & Workflow Optimization

Course Overview

• Course Title: Business Process Simplification & Workflow Optimization
• Instructor: Mike Pritula
• Target Audience:
  • Professionals responsible for business operations
  • HR managers
  • Strategy planners
  • Performance improvement specialists
• Prerequisites:
  • No prior experience in process improvement or business process management is required
  • A general understanding of how businesses operate will be helpful, but not necessary
  • Access to a computer or tablet to watch the course videos and complete homework assignments
  • Motivation to improve business efficiency and a willingness to apply tools in real workplace scenarios
  • Basic spreadsheet skills (e.g. Microsoft Excel or Google Sheets) may enhance your experience when documenting processes, but are not mandatory

Curriculum Highlights

• Key Topics Covered:
  • Introduction to Business Process Simplification
  • Mapping and Visualizing Workflows
  • Managing and Implementing Change
  • Tools for Simplification and Optimization
  • Building a Culture of Continuous Improvement
• Key Skills Learned:
  • Analyze and map business processes using modern tools and methodologies
  • Identify inefficiencies and waste in workflows using Lean principles
  • Apply foundational and advanced process optimization frameworks (5S, 5 Why, 8D, SIPOC, etc.)
  • Design and implement effective business process architecture
  • Drive continuous improvement through standardization and process maturity phases
  • Foster a culture of process excellence within your team and company
  • Use real-world case studies and tools to improve performance and reduce costs
  • Prepare and present optimized solutions tailored to your business context

Course Format

• Duration: 3.5 hours on-demand video
• Format: Self-paced online course
• Resources:
  • 8 downloadable resources
  • Access on mobile and TV
  • Closed captions
  • Audio description in existing audio
  • Certificate of completion