Course Overview
- Course Title: Business Process Simplification & Workflow Optimization
- Instructor: Mike Pritula
- Target Audience:
- Professionals responsible for business operations
- HR managers
- Strategy planners
- Performance improvement specialists
- Prerequisites:
- No prior experience in process improvement or business process management is required
- A general understanding of how businesses operate will be helpful, but not necessary
- Access to a computer or tablet to watch the course videos and complete homework assignments
- Motivation to improve business efficiency and a willingness to apply tools in real workplace scenarios
- Basic spreadsheet skills (e.g. Microsoft Excel or Google Sheets) may enhance your experience when documenting processes, but are not mandatory
Curriculum Highlights
- Key Topics Covered:
- Introduction to Business Process Simplification
- Mapping and Visualizing Workflows
- Managing and Implementing Change
- Tools for Simplification and Optimization
- Building a Culture of Continuous Improvement
- Key Skills Learned:
- Analyze and map business processes using modern tools and methodologies
- Identify inefficiencies and waste in workflows using Lean principles
- Apply foundational and advanced process optimization frameworks (5S, 5 Why, 8D, SIPOC, etc.)
- Design and implement effective business process architecture
- Drive continuous improvement through standardization and process maturity phases
- Foster a culture of process excellence within your team and company
- Use real-world case studies and tools to improve performance and reduce costs
- Prepare and present optimized solutions tailored to your business context
Course Format
- Duration: 3.5 hours on-demand video
- Format: Self-paced online course
- Resources:
- 8 downloadable resources
- Access on mobile and TV
- Closed captions
- Audio description in existing audio
- Certificate of completion